Terms and Conditions
Last Updated: [11/18/24]
Welcome to Troyer’s Mountain View Country Market! Please read these terms and conditions carefully before using our website or ordering products from us.
- Acceptance of Terms By accessing or using Troyerscountrymarket.com you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, please do not use our services.
- Definitions
- "Company", "We", "Us", and "Our" refer to Troyer’s Mountain View Country Market.
- "You" and "Your" refer to the user or customer of our services.
- "Products" refers to the grocery items offered for sale on our website.
- Use of the Website You must be at least 18 years old to use our website or purchase products. By using this site, you represent that you are at least 18 years old.
- Product Availability We make every effort to provide accurate descriptions of our products. However, we do not guarantee the availability of products at all times. If a product is out of stock, we will notify you as soon as possible.
- Orders All orders are subject to acceptance by us. After placing an order, you will receive an email confirmation containing the details of your purchase.
- Pricing All prices are listed in USD and are subject to change without notice. We reserve the right to change prices due to fluctuations in supplier costs. Any price changes will be communicated prior to shipping.
- Payment We accept various forms of payment, including credit/debit cards and other methods specified on our website. Payment must be processed before your order is shipped.
- Shipping and Delivery
- Estimated Shipping Time: Orders will typically ship within 3-5 business days depending on product availability and your location.
- Delivery times may vary based on your address and other factors, but we aim to deliver within 5-7 business days after shipping.
- We are not responsible for delays caused by factors beyond our control, such as weather or carrier issues.
- Return Policy If you are not satisfied with your purchase, please contact us within 2 days to initiate a return. All returned products must be in their original condition. Some items may be non-returnable due to health and safety regulations.
- Limitation of Liability Troyer’s Mountain View Country Market shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or the purchase of our products.
- Governing Law These terms and conditions will be governed by and construed in accordance with the laws Tennessee. Any disputes will be resolved in the courts of Washington County.
- Changes to Terms We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the site following any changes constitutes your acceptance of the new terms.
- Contact Information For any questions about these terms and conditions or our services, please contact us at:
- Email: andre@mountainviewcountrymarket.com
- Phone: 423-426-8439
- Severability If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.
Mobile Messaging Terms and Conditions
Last updated: [8/15/2023]
[Troyer’s at Mountain View Country Market] (“[Troyer’s]”, “we”, or “us”) operates a mobile messaging program (Mail Chimp) subject to these Mobile Messaging Terms and Conditions (By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Troyer’s at the cell number used when signing up. Reply STOP to cancel. Msg frequency varies). The Program and our collection and use of your personal information is also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy
1. Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include [promotions, specials, other marketing offers, and abandoned checkout reminders]. Transactional messages relate to an existing or on going transaction and may include [order notifications and updates, appointment reminders, and other transaction-related information]. Mobile messages may be sent using an automated technology, including an auto dialer, automated system, or automatic telephone dialing system. Message frequency will vary. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.
2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us. Your participation in the Program is not required to make any purchase from us and your participation in the Program is completely voluntary.
3. User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us.
Our mobile messaging platform may not recognize requests that modify the fore going commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.
4.Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
5.Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.